Shipping

2018 Shipping Policy

PLEASE READ BEFORE ORDERING

 

**********CHRISTMAS SHIPPING POLICY**************

ALL FEDEX GROUND CHRISTMAS ORDERS MUST BE PLACED BY 12/18/18 11:59 AM TO ARRIVE ON 12/21/18

ALL 2 DAY AIR OPTION ORDERS PLACED BEFORE 11:59 AM ON 12/19/18 WILL SHIP OUT ON 12/19/18 FEDEX 2 DAY AIR WITH A SCHEDULED ARRIVAL 12/21/18

ALL 2 DAY AIR OPTION ORDERS RECEIVED AFTER 12:00PM on 12/19  WILL SHIP OUT ON 12/26/18

OVERNIGHT OPTION WILL BE ONLY AVAILABLE FOR ORDERS PLACED FROM 12/19/18 12:00 PM THROUGH 12/20/18 11:59 AM

 

**********NEW YEAR’S SHIPPING POLICY**************

**THERE WILL BE NO SHIPPING ON NEW YEAR’S EVE AND NEW YEAR’S DAY**

ALL ORDERS SHIPPING BY 2 DAY AIR PLACED BEFORE 11:59 AM ON 12/26/18 WILL SHIP OUT ON 12/26/18 WITH A SCHEDULED ARRIVAL 12/28/18

OVERNIGHT OPTION WILL BE ONLY AVAILABLE FOR ORDERS PLACED FROM 12/26/18 12:00 PM THROUGH 12/27/18 11:59 AM

ALL 2 DAY FEDEX AIR ORDERS RECEIVED AFTER 12:00 PM ON 12/26 12:00 PM WILL SHIP OUT ON 01/02/19 WITH A SCHEDULED ARRIVAL 01/04/19

THERE WILL BE NO FEDEX GROUND SHIPPING OPTION AVAILABLE FROM 12/19/18 THROUGH 01/06/19 11:59 PM

ALL FEDEX GROUND OPTION ORDERS RECEIVED FROM 12/18/18 12:00 PM THROUGH 01/07/19 11:59 AM WILL SHIP OUT ON 01/07/19

NORMAL SHIPPING DAYS AND OPTIONS RESUME AFTER 01/07/19 12:00 PM

 

 

  • Monday, Tuesday and Wednesday are the standard shipping days **EXCEPT HOLIDAYS**.
  • Orders received by noon on these days will be shipped on that same day.
  • Orders placed after noon on Monday and Tuesday will be shipped on the following day.
  • All orders received before noon on Wednesday will ship out the same day by FedEx Ground to address with zip codes inside transit time zone 1 (1Day) & 2 (2Day).
  • All orders received before noon on Wednesday will ship out the same day by FedEx 2 Day Air & FedEx Overnight to all locations inside the United States except ALASKA and HAWAII.

Tracking numbers are sent to the email address that was provided online only after the order has been processed and the payment received.

 

** ATTENTION REGARDING ALL SHRIMP ORDERS **

To guarantee freshness, we MUST SHIP all shrimp orders using the FedEx 2Day air option. Choosing the FedEx Ground Shipping option may result in the Shrimp arriving thawed and spoiled.

There won’t be any replacement or reimbursement by Big Easy Foods if FedEx Ground Shipping Option is chosen when ordering shrimp.

** SHIPPING OPTIONS **

To reduce the cost of shipping, we are working with FedEx to offer our customers the following shipping options;

  1. FedEx Priority Overnight® provides next-business-day delivery by 10:30 a.m. to most U.S. addresses, delivery by 5 p.m. to remote areas, and delivery by 1:30 p.m. on Saturdays.
  2. FedEx 2Day Air® provides delivery by 4:30 p.m. in 2 business days to most areas, by 8 p.m. to residences. Check Transit Time
  3. FedEx Ground® provides delivery to every address in the 48 contiguous U.S. states within 1 to 5 business days based on the distance to the destination*
  4. FedEx Ground® Delivery Option: Home Delivery® 1–3 business days within the contiguous United States except: OREGON, WASHINGTON, MONTANA, MAINE, VERMONT, NEW YORK, MASSACHUSSETS. Delivery Tuesday–Saturday between 9 a.m. and 8 p.m. A small residential delivery charge will apply to shipments within the U.S. made to a home. Saturday delivery are not available to all areas.

 

** SHIPPING RECOMMENDATIONS BASED ON YOUR LOCATIONS **

This FedEx delivery by zone map illustrates service schedules in business days as of October 2017 for FedEx Ground shipments

We strongly recommend for you to receive the freshest product possible to use FedEx Ground® ONLY for States with Transit Times of 1 Day And 2 Days. For the FedEx zones on the map in Orange and Green, we strongly suggest using the FedEx 2Day air shipping option. All frozen foods are shipped in dry ice, and their freshness can only be guaranteed for three days.

AS OF FEBRUARY 20th, 2018, ALL SHRIMP ORDERS MUST ship using the FedEx 2Day air option.

 

** WE DO NOT CURRENTLY OFFER ANY SHIPPING TO ALASKA, PUERTO RICO OR HAWAII **

We have implemented this shipping policy to insure that you receive the freshest product possible.

** THANK YOU FOR YOUR UNDERSTANDING AND YOUR ORDERS **

-BigEasyFoods.com – Lake Charles, Louisiana